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When powered on, the LED lamp turns on but it does not work.
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When powered on, the device goes into the standby mode. Each time you press the Power/Mode button, it changes the mode and starts working.
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When I select the mode, the LED lamp turns on but it does not work.
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Please make sure that the external electrode on the back makes proper contact with the hand. The device only operates when the external electrode and ion head make contact with the skin.
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Time Machine can be used on your body including the décolleté lines and neckline.
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Time Machine can be used on your body including the décolleté lines and neckline.
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The battery cover does not close properly.
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Hold each end of the battery cover, place it in the groove and push up until it clicks.
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Cosmetic products are all absorbed before time is up. It is hard to keep massaging.
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Please apply cosmetic products again to keep massaging. In case of using the products which are absorbed quickly such as essence, it is recommended to change to other way like staying on the skin for 1~2 seconds and moving again.
*If you feel that the product is fully absorbed into skin even though the operation time is left, you are able to stop using.
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When using the device for the first time, it does not work at all.
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When you use the device for the first time, open the battery cover on the back and remove the strip before use.
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The device does not work at all.
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The battery is flat. Please replace the battery and try again.
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The device turns off by itself while using it.
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The battery is low. Please replace the battery and try again.
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I am having other problems with the product
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Please contact your dealer or our service representative.
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